Privacy Policy

Effective Date: January 1, 2026

Elite Madison Concrete ("we," "us," or "our") operates the website at concretecontractormadison.com. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data. By using our website, you agree to the practices described here.

1. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our site, you may provide your name, phone number, email address, street address, and details about your project. We collect only what you choose to submit.

Information Collected Automatically

When you visit our website, our servers and analytics tools may automatically collect certain technical information. This includes your IP address, browser type, referring URL, pages visited, and the date and time of your visit. This information is used in aggregate to understand how visitors use our site - it does not identify you personally.

Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - to improve site functionality and measure traffic. You can disable cookies in your browser settings. Doing so may affect certain features of the site, but it will not prevent you from contacting us or using our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests, inquiries, and messages you submit through our site.
• To contact you about your project and schedule on-site visits.
• To improve the content and functionality of our website based on aggregate usage data.
• To comply with applicable laws and protect our legal rights.

We do not sell your personal information to third parties. We do not use your information for targeted advertising.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• With service providers who help us operate our website and business (for example, our form hosting provider), subject to confidentiality agreements.
• If required by law, court order, or government authority.
• To protect the rights, safety, or property of Elite Madison Concrete, our customers, or others.

4. Data Retention

We retain contact and inquiry information for as long as reasonably necessary to respond to your request and maintain our business records - typically no longer than three years. Analytics data is retained in aggregate form indefinitely. If you would like us to delete your personal information sooner, contact us using the details in Section 7.

5. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Know what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to certain legal exceptions.
• Opt out of any future marketing communications from us.

To exercise any of these rights, contact us using the information in Section 7. We will respond to verified requests within a reasonable time.

6. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, contact us and we will delete it.

7. Contact Us About This Policy

If you have questions about this Privacy Policy or wish to exercise your data rights, you can reach us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.